Effective Date: August 19, 2025
Legal Entity: Quantum Exteriors, LLC (“Quantum Exteriors,” “we,” “us,” or “our”)
Contact: 2021 Midwest Rd, Suite 110, Oak Brook, IL 60523 • contact@quantumexteriors.com • +1 (630) 401-6056
Plain-English heads-up: This is a legally binding agreement. By visiting our site, submitting a form (including Facebook/Meta Lead Ads), texting or calling us, booking an estimate, or purchasing services from us, you agree to these Terms.
We provide exterior home services (for example: roofing, siding, gutters, windows, doors, storm restoration, inspections, estimates, and related consulting) (collectively, the Services). Specific scopes, timelines, and pricing are set out in written estimates, proposals, or service agreements for each job.
Estimates are typically free and based on information available at the time. They may change after on-site inspection or if conditions differ from those disclosed.
Proposals expire on the date stated or, if none, after 30 days.
Insurance-related work is subject to carrier approval and any policy terms.
You agree to provide reasonable access to the property (including power and water if needed), keep work areas clear, secure pets, and comply with safety notices. Weather, supply chain, or permitting issues may affect schedules. We will communicate material changes promptly.
Payment terms are as stated on the proposal/invoice. Deposits may be required.
You authorize us to charge agreed payment methods for progress and final payments.
Late balances may accrue interest to the maximum permitted by law plus collection costs, including reasonable attorneys’ fees.
If a specified material is unavailable, we may propose a substantially equivalent substitute at the same or lower price; any price increase requires your written approval.
Workmanship: We provide a workmanship warranty as stated in your proposal.
Manufacturer Warranties: Product warranties are provided by the manufacturer and subject to their terms.
Exclusions: Normal wear, misuse, alterations by others, acts of God, hidden or pre‑existing conditions (including rot/mold/structural issues), or failure to maintain are excluded.
If concealed conditions are discovered (e.g., rotten sheathing, code-required upgrades), we will issue a written change order describing scope, cost, and time impact. Work will proceed once approved.
We perform work in accordance with applicable building codes and industry standards as of the date of installation. Permits and inspections, if required, will be obtained or coordinated as stated in your proposal.
We will take reasonable precautions to protect your property; however, landscaping disturbances, minor scuffs, or nail remnants may occur despite best efforts. Please move vehicles and valuables prior to work. We recommend a post‑project magnetic sweep; we also perform one as part of cleanup.
You agree not to misuse our site or lead forms, including by: (i) submitting false information, (ii) attempting to access non‑public systems, (iii) infringing others’ rights, or (iv) deploying malware/spam.
Our website content, logos, photography, copy, and trademarks are owned by Quantum Exteriors or our licensors. You may not copy, modify, or distribute without written permission.
Any advertised promotions are subject to posted terms, geographic and eligibility limits, and may change or end without notice. By providing a review or testimonial, you grant us a non‑exclusive license to display it (with your first name and city unless you request otherwise).
We may use third parties (for example, payment processors, CRM, scheduling, messaging providers, and Meta/Facebook/Google analytics). Their terms and privacy practices apply to their services.
EXCEPT AS EXPRESSLY STATED, THE SERVICES AND WEBSITE ARE PROVIDED “AS IS.” WE DISCLAIM ALL IMPLIED WARRANTIES TO THE FULLEST EXTENT PERMITTED BY LAW.
TO THE MAXIMUM EXTENT ALLOWED, WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; OUR TOTAL LIABILITY FOR ANY CLAIM IS LIMITED TO THE AMOUNTS YOU PAID US FOR THE SERVICE GIVING RISE TO THE CLAIM.
You agree to defend and indemnify us for claims arising from your misuse of the Services, the website, or your breach of these Terms, except to the extent caused by our gross negligence or willful misconduct.
These Terms are governed by the laws of the state where the project property is located, without regard to conflict‑of‑law rules. Before filing a claim, the parties will attempt in good faith to resolve disputes within 30 days after written notice. If unresolved, claims will be brought in the state or federal courts located in that state. You and we waive jury trial to the fullest extent permitted by law.
We may update these Terms from time to time. The “Effective Date” above shows the latest revision. Continued use of the website or Services after changes means you accept the updated Terms.
Effective Date: August 19, 2025
Applies to: Our website/landing pages, Facebook/Meta Lead Ads, other online forms, calls/texts, email, and offline interactions where this Policy is referenced.
This Privacy Policy explains what we collect, how we use it, how we share it (including with advertising partners like Meta), and the choices you have. If you do not agree, please do not use our sites or submit your information.
Contact details (name, email, phone, address)
Property details and project interests (e.g., roofing/siding/windows, insurance info you choose to provide)
Communications (calls, texts, emails, chat transcripts)
Payment details processed by our payment processor (we don’t store full card numbers)
Device and browsing data (IP address, cookie IDs, pages visited, timestamps, referrers)
Analytics and advertising identifiers (including Meta Pixel, Google Analytics/Ads)
Interaction data from social platforms (e.g., when you submit a Meta Lead Ad form)
Lead sources (Facebook/Meta Lead Ads, referral partners)
Public records or property data providers (for verifying roof size/age, etc.)
We do not intentionally collect sensitive personal information (e.g., SSN, precise geolocation beyond address you provide, health data). Please do not submit such data.
Provide quotes, schedule inspections, perform Services, and manage your account
Communicate about appointments, projects, and customer support
Send marketing communications (email/SMS) with your consent or as permitted by law
Personalize and measure advertising (including cross‑context behavioral advertising)
Improve our site, Services, safety, and fraud prevention
Comply with legal obligations
If you are in the EEA/UK, we rely on consent (for marketing and cookies requiring consent), contract (to provide requested Services), and legitimate interests (e.g., site security, minimal analytics) where appropriate.
Service providers (CRM, scheduling, email/SMS messaging, payments, analytics, ad platforms like Meta/Google) under contractual confidentiality limits
Advertising/retargeting partners via cookies/pixels (e.g., Meta Pixel)
Business transfers (merger, acquisition)
Legal compliance & safety (to protect rights, respond to lawful requests)
We do not sell personal information for money. We may “share” identifiers and internet activity with advertising partners for cross‑context behavioral advertising (as defined under California law). You can opt out (see Your Privacy Choices below).
We keep personal information only as long as necessary for the purposes outlined here (generally the longer of: the project lifecycle plus warranty period; or 3–7 years for business/legal records), unless a longer period is required by law.
Email marketing: Click “unsubscribe” in emails.
SMS/MMS: Text STOP to opt out; HELP for help. Msg/data rates may apply. Frequency varies. Consent not required for purchase.
Cookies/Ads: Adjust browser settings; use our Cookie Banner; or visit Your Privacy Choices: Do Not Sell or Share (link below) to manage cross‑context advertising.
Do Not Track: We currently do not respond to browser DNT signals but honor GPC (Global Privacy Control) where required.
Your Privacy Choices (CPRA/State Opt‑Out): [Insert link labeled “Do Not Sell or Share My Personal Information”]
Depending on your state, you may have rights to:
Know/Access what we collect and how we use/share it
Delete personal information
Correct inaccurate data
Opt out of targeted advertising or certain profiling
Portability of data
How to exercise: Email us at [Insert privacy email], call [Insert phone], or use our web form [Insert URL]. We may verify your identity. Authorized agents may submit requests with proof of authority and verification. We will not discriminate against you for exercising rights. Virginia/Colorado residents may appeal a request decision by replying “APPEAL” to our response.
Our Services are not directed to children under 13, and we do not knowingly collect their data.
We use reasonable administrative, technical, and physical safeguards. No method is 100% secure; please use strong passwords and caution online.
If you access our site from outside the U.S., your data may be transferred to and processed in the U.S. where laws may differ from those of your country.
We use cookies, pixels, and similar technologies to run the site, measure performance, and personalize/retarget ads. This includes the Meta Pixel, which may collect information about your device and browsing to help us show relevant ads on Meta platforms. See our Cookie Banner/Preferences for controls.
By providing your phone number, you consent to receive calls and texts (including autodialed or prerecorded messages) related to your inquiry, scheduling, and marketing from Quantum Exteriors at the number you provided. Consent is not a condition of purchase. Message frequency varies; message and data rates may apply. You can opt out at any time by texting STOP.
We may update this Policy from time to time. Material changes will be posted with a new Effective Date. Your continued use indicates acceptance.
Quantum Exteriors, LLC
2021 Midwest Rd, Suite 110, Oak Brook, IL 60523
Email: contact@quantumexteriors.com
Phone: +1 (630) 401-6056
Categories collected: Identifiers (name, email, phone, address), Commercial information (service interests, estimates), Internet activity (IP, device, browsing), Geolocation (derived from IP/address), Inferences (service preferences).
Purposes: Quotes, scheduling, customer service, marketing/advertising, analytics, security, legal compliance.
Retention: Project lifecycle + warranty or 3–7 years, unless law requires longer.
Sharing: We share identifiers and internet activity with advertising partners for cross‑context behavioral advertising.
Sale: We do not sell personal information for money.
Sensitive data: Not sought/used for inferring characteristics.
Your Rights: Access, delete, correct, opt‑out, non‑discrimination.
How to exercise: See Your Privacy Choices above.
Strictly necessary: Site functionality, forms, security.
Performance/analytics: Traffic measurement and diagnostics.
Advertising: Meta Pixel/Google Ads for relevance and measurement.
Managing cookies: Use our banner/preferences link and your browser settings; opt out of advertising cookies and adjust platform settings on Meta/Google.
Use one or both lines beneath your form fields:
“By submitting, you agree to our Terms and acknowledge our Privacy Policy. You consent to Quantum Exteriors contacting you by phone, email, and text. Msg/data rates may apply. Consent not required for purchase.”
“We use cookies/pixels (including Meta Pixel) to personalize and measure ads. Manage preferences on our site.”
This template is provided for general informational purposes and does not constitute legal advice. Consider having your counsel review and tailor it to your business, service area, and platform requirements.